212 Reviews Found
Confirmed Service Customer
It was a good experience I brought my truck in for an oil change and to have some recall parts replaced, I did have to leave the truck there due to one of the parts not being there after I was told it was but they got the job done soon the next day.
Marrisa C.
PAULDEN
Business Response
Marrisa, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
I got an oil change, tire rotation and I asked that the tires be inflated to 38pmi.....when my vehicle was done and I got in it and started to drive away the computer screen came on and showed my tires at 31/33/33/32. What they where when I brought my vehicle in. Long story short they didn't touch them. I turned around and took it back. The service man said hold on I'll take it back and get them to do it now. It made me question if the tires had even been rotated. Not a good experience !!
Constance H.
PRESCOTT
Business Response
Marie, we regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact us at (928) 445-7350 so we can understand your situation better in order to try and turn your experience around. Thank you, Findlay Buick GMC Prescott
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Confirmed Sales Customer
Chuck and Chris were great. Easiest deal i’ve ever done!
Billy B.
PRESCOTT
Business Response
Billy, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
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Confirmed Service Customer
2 things that I also asked to have done with my car wasn't
Brenda G.
PAULDEN
Business Response
Brenda, thank you for taking the time to leave us your honest feedback. If you'd be willing to provide more feedback, please reach out to us at (928) 445-7350 so we can assist you further.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Findlay Buick GMC Prescott and we hope to see you again soon!
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Business Response
Jamison, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Very friendly staff. Dillon Smith is very knowledgeable and really listened to my wants in a vehicle. It was an enjoyable ex.
Kathleen C.
GOODYEAR
Business Response
Kathleen, we're glad to hear you found our staff was so knowledgeable and helpful! We hope you have a great day!
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Business Response
Gay, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Great experience excellent customer service Alex was a very informed sales person
Joseph M.
PRESCOTT
Business Response
Joseph, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
Not very helpful after the sale, the salespersons were great management not very flexible to customer's needs will buy a GM again but not at this dealership.
Arman G.
CANYON COUNTRY
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (928) 445-7350. We look forward to hearing from you.
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Confirmed Service Customer
Very helpful service advisor. Thanks again!
Michael M.
PRESCOTT
Business Response
We appreciate your positive review about your recent experience with us! We hope to see you soon!
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Confirmed Sales Customer
I had the hummer ev on order and the manager chris and salesman John were great. They kept me informed and in the loop with all the delays with the hummer. They also agreed to keep the price at msrp and that us the main reason I have told others it's a great place to buy a car. Nice guys and no surprises.
Jason F.
FLAGSTAFF
Business Response
Jason, your satisfaction is important to us, so we want to sincerely thank you for choosing Findlay Buick GMC Prescott and we hope to see you again soon!
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Confirmed Sales Customer
Our experience at Finlay was great... Not your typical pressure car sales... The sales people and staff were honest and caring, they went out of their way to make our vehicle buying experience a good one... We would highly recommend Findlay Buick GMC to any and all of our friends and family... Paul & Reshel
Paul S.
CHINO VALLEY
Business Response
Paul, thanks for highlighting some of our staff who helped make this such a great experience! Thank you, and have a fantastic day!
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Business Response
Jose, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Everyone there was very nice. My service advisor was very helpful let me know what was going on with my car 🚙.
Bonita L.
MENIFEE
Business Response
Bonita, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay Buick GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Troy work as a service manager is great. Got my work done on my Truck done before time stated.
Bruce B.
PRESCOTT
Business Response
Bruce, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay Buick GMC Prescott! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
My experience was good. I appreciate Edgar going above and beyond.
Rosalie D.
PRESCOTT VALLEY
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Paul, we are very happy to have provided you with such a positive experience! We hope you have a great day!
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Confirmed Sales Customer
Dylan was very professional. Answered all questions very fast, maybe an hour max. Overall a great experience.
Jose V.
PRESCOTT VALLEY
Business Response
Jose, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
So friendly and helpful when we were in for a recent service. The tech answered all our questions and really knew what he was talking about. So helpful!
Charles H.
PRESCOTT VALLEY
Business Response
Charles, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!