246 Reviews Found
Confirmed Sales Customer
Chuck was AMAZING. He made the buying experience very easy and helpful.
Eric M.
CHICAGO
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Findlay Buick GMC Prescott and we hope to see you again soon!
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Confirmed Sales Customer
It was a good experience buying my truck. Only thing that could๏ฟฝ๏ฟฝ๏ฟฝve made it better is that when $500 coupons that are on the website that it๏ฟฝ๏ฟฝ๏ฟฝs actually honored.
Jason L.
PRESCOTT VALLEY
Business Response
Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our guests with the best automotive experience, so we appreciate your feedback on where we can improve. If there's anything else we can do to assist, please give us a call. We are always happy to help!
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Confirmed Sales Customer
Alex was our sales representative and marcos was the manager in charge of the financial aspect. They were amazing, patient, caring and all of the employees were beyond sweet. Its a very honrable business, stands above the rest even above their neighbor toyota. I would choose findlay GMC, Buick over any of them. Ill send any body to you guys without hesitation.
Rachel C.
PRESCOTT
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Findlay Buick GMC Prescott and we hope to see you again.
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Business Response
Hi there, thank you for taking the time to leave a review for us at Findlay Buick GMC Prescott. We're happy we could meet your expectations!
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Sales Customer
they were all great specially Ino, he got me into the vehicle that i needed
Ricardo A.
COTTONWOOD
Business Response
Hi, congratulations on your new vehicle! We're pleased to know Ino was able to really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have an awesome day!
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Confirmed Service Customer
My oil change, tire rotation, top off fluids , brake inspection and complete inspection of the mechanics of my vehicle was completed in less time than was estimated even though they were short on techs that day. My vehicle was worked on 8/28/2020 not 8/31/2020.
Robert G.
CHINO VALLEY
Business Response
Hello, thank you so much for your feedback. It's great to hear our team could help. Don't hesitate to let us know if there's anything else we can do to assist, and take care!
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Confirmed Service Customer
I'm treated very well and staff there are always helpful and responsive.
Bruce S.
MESA
Business Response
Hello, we really appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hello, we are glad we could help! Thank you again for leaving us this response!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Brian and Jason are excellent service advisors!
Fred S.
PRESCOTT VALLEY
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Findlay Buick GMC Prescott and we hope to see you again.
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
I wanted a car with all navigation to assist me with driving. I didn't get that the first time but they were kind enough to take the first car back and get me exactly what I needed. I appreciated that they worked with me to get it done.
Millicent B.
PRESCOTT
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Had the truck serviced, and finished up a couple of recalls....everything was completed in a timely fashion.
Reed C.
PRESCOTT VLY
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Service and parts where very helpful and answered all my questions
Stephen M.
PEEPLES VALLEY
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future! Best wishes, Findlay Buick GMC Prescott
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Confirmed Service Customer
When I called the Service Center I spoke with Service Writer Jason concerning two recall notices that I received from the GMC Factory. I told him that since I bought my 2017 LTZ Silverado truck from Findlay Toyota in Flagstaff, that I had not established a service representative in Prescott. Jason was very helpful and courteous and after taking my vehicle VIN he immediately found the two recalls and scheduled a appointment the very next day to remedy the problems. When I brought in my vehicle he obtained the necessary information and had a driver take me to my home since they would require the truck for 4 hours. He called me at home 3 hours later indicating the truck was completed. When I picked up the truck he showed me the repairs that where done. I was also impressed that he insured that seat and floor covering were installed and took the time to disinfect areas of the vehicle that had human contact (steering wheel, door handles, etc.) to minimize and protect against COVID 19 exposure. Jason was very professional and courteous and I was very impressed with his customer service approach. I have been so impressed with the Findlay organization that I recently purchased a 2019 Toyota Sequoia Platinum. I would highly recommend Findlay Group to all my friends.
Larry J.
PRESCOTT
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!