209 Reviews Found
Confirmed Sales Customer
Martin & Joe made this a very pleasant purchase. Awesome ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ
Lucille M.
HENDERSON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
AWESOME!! painless. Friendly and accommodating
Cheri S.
COTTONWOOD
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
My truck runs great. However, for the $$ I spent here ($1300), I was extremely disappointed that my tire air pressure wasn't checked. Small oversight to some, but attention to detail is key.
Ronda K.
DEWEY
Business Response
Thank you for choosing Findlay Buick GMC Prescott as your first choice for all your automotive needs. If you have any further questions, please give us a call. We're always happy to help.
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Confirmed Service Customer
I took my truck in for oil, and fuel filter changes which were done right but I also have a metal noise while braking that I wanted fixed. They rotated my tires but found nothing else wrong. Now I still have the noise while braking and the cumputer is telling me that there isn't enough air in my two rear tires. They should have checked the air pressure in my tires. Not as happy as I shoud be with my 2020 Denali truck. I have 95% pads on the front and they shouldn't be making noise when I brake.
Carroll P.
CAMP VERDE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (928) 445-7350 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
Andrew was a pleasure to work with, and provided the best experience buying a new vehicle that I have ever had.
Scott K.
HENDERSON
Business Response
Hi there, thank you so much for your positive comments about Findlay Buick GMC Prescott! We look forward to your next visit! Take care!
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Confirmed Service Customer
As always, friendly, fast and efficient service
Barbara G.
PRESCOTT VALLEY
Business Response
Hi, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!
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Confirmed Sales Customer
Alex and Martin were absolutely amazing through this whole process. Everything was great!
Todd H.
LAS VEGAS
Business Response
Hi, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Best dealership I have ever been bought a car for! They had me in and out in a short time, I would definitely recommend the Findlay sales team at Buick GMC, as well as their service department!
Christopher O.
PRESCOTT VALLEY
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
I showed up early ( a week ) and the service team got me in and out seamlessly.
Robert S.
PRESCOTT VALLEY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Findlay Buick GMC Prescott
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Confirmed Service Customer
they were neat plesantand efficient. they finished my job quickly. Thn ank you
Suzanne P.
PRESCOTT
Business Response
It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
I came in completely depressed thank to another dealership lying to me. But everyone here was amazing and friendly. I came in expecting to be told I could get a used vehicle and I walked out with a brand new one.
Amanda S.
COTTONWOOD
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Chuck the salesman was very knowledgeable with truck and showed us how to use all the equipment. He also took care of any problems that we had. Was a great salesman
John R.
PAULDEN
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Friendly, knowledgeable, straightforward and easy to do business with Alex and the Findley team
Dean C.
PHOENIX
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We hope you have a great day!
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Confirmed Sales Customer
I had been looking for a truck for awhile and knew what I wanted. In this time of Covid I was pleased that Ino greeted me with a mask and all other staff members wore them as well. Then I worked with John who texted me that a truck had just arrived in the color I wanted. The dealership allowed me to take the truck home to show my husband. That was huge in making the sale. We are Costco members and the discount available to us didn't seem to be readily understood by the sales staff. Ino told me there was no discount on the 2021 Canyon, but a couple of days later at the time of the sale, John and Chris were able to confirm it. In making the sale late Friday afternoon, the staff was excellent in explaining everything and the process was very smooth.
Diane F.
PRESCOTT
Business Response
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Always pleasant, professional, and service is very fast.
Rhonda A.
PRESCOTT
Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Findlay Buick GMC Prescott
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Business Response
Hi, we are so happy to read such a great review about Findlay Buick GMC Prescott! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The mechanic had an attitude ., made me spend money that I really didn't have on a tow back and forth .I'm just very disappointed with you guys ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ
Sara G.
PRESCOTT VALLEY
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (928) 445-7350 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Findlay Buick GMC Prescott and we hope to see you again soon!
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Confirmed Service Customer
The service department is great. Fast, friendly, and professional.
Matthew N.
PRESCOTT VALLEY
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Findlay Buick GMC Prescott and we hope to see you again soon!