210 Reviews Found
Confirmed Service Customer
I went in for my service appt early due to my work schedule and needing a ride to work. When I arrived, I found out the shuttle driver didn't start for another hour. The Service dept. contacted their adjoining Toyota dealership, and Toyota's shuttle driver was able to give me a ride and get me to work on time. I appreciate Findlay for being creative in their ways of making sure their customers are taken care of.
Deanna M.
PRESCOTT
Business Response
Deanna, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Very friendly. I was past closing when the wrecker was able to get my truck there. I had called ahead and talked to the service manager. Sorry can’t remember his name. He was rhere and showed us where to take it off the wrecker. He then took the keys and told me because the next day was Veterans Day he’d be short handed in the shop. He said it would probably be Monday before he could get it into the shop to check it out. He was. Very polite and made me feel my truck was in good hands
Donnie M.
CHINO VALLEY
Business Response
Donnie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Oil Change, tire rotation, and other odds and ends to work on. They always do their work professionally and with care. I bring my GMC here and nowhere else!
Ronald W.
PRESCOTT
Business Response
Ronald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Mindy, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Findlay Buick GMC Prescott
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Confirmed Service Customer
Hands down best dealership! Findlay is my go to when I want to buy! My next purchase is going to be a WRX, I can’t wait!
Wesley K.
PRESCOTT
Business Response
Thanks for the great review, Wesley! Troy loves our guests and it shows. Enjoy your Encore GX and stay warm!
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Business Response
Suzanne, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Very pleased with pricing and service at Findlay GMC. Good people to help me is an added benefit to having my vehicle cared for here. Everyone from service consultant Troy, to courtesy car driver Howard, to the nice young lady who was my cashier (didn't get her name, sorry) was very helpful and efficient. Thank you for a great experience! Barbara Winsor
Patrick W.
PRESCOTT
Business Response
Patrick, We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Findlay Buick GMC Prescott and we hope to see you again.
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Confirmed Service Customer
After having the wrong parts experience this time all went well.
John G.
PRESCOTT
Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
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Confirmed Sales Customer
It takes so long to get all the paperwork done.
Roxanna M.
PRESCOTT
Business Response
Roxanna, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
The staff immediately addressed my needs, verified the part I needed was in stock, and then began service of my truck. I was told the process would take approximately an hour; however, the service only took about 40 minutes. Outstanding!
Michael O.
PRESCOTT
Business Response
Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
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Business Response
Guthrie, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Bob, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Valaree, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Findlay Buick GMC Prescott
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Confirmed Sales Customer
I had the pleasure of working with Teresa Altamiramo. I had a specific vehicle in mind and she worked hard to find it. l also like that we did everything online without me having to call someone and also that they brought the papers and my new car to my home and I did not have to go into dealership.
Judy B.
LAS VEGAS
Business Response
Judy, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Good service in a timely manner. Troy told me what was need in the near future, so we already have a new appointment for a new battery to be installed.
James M.
PRESCOTT VALLEY
Business Response
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
The team was knowledgeable about the product they were selling and were very professional.
Rebecca O.
COTTONWOOD
Business Response
Rebecca, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Edward, we're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Service staff are very friendly and keep you up to date on the progress of the service being preformed.
Jerry C.
PRESCOTT
Business Response
Jerry, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!