I had been looking for a truck for awhile and knew what I wanted. In this time of Covid I was pleased that Ino greeted me with a mask and all other staff members wore them as well. Then I worked with John who texted me that a truck had just arrived in the color I wanted. The dealership allowed me to take the truck home to show my husband. That was huge in making the sale. We are Costco members and the discount available to us didn't seem to be readily understood by the sales staff. Ino told me there was no discount on the 2021 Canyon, but a couple of days later at the time of the sale, John and Chris were able to confirm it. In making the sale late Friday afternoon, the staff was excellent in explaining everything and the process was very smooth.